Natures Menu recognises Trusty Pet Supplies as Retailer of the Month to rejoice retailers’ excellent COVID-19 practices in the course of the pandemic
Derby-based unbiased pet superstore, Trusty Pet Supplies, has been named as this month’s winner of the Natures Menu ‘Retailer of the Month’ award.
Natures Menu, the UK’s primary for uncooked pet meals and Europe’s main professional in uncooked, goals to rejoice the work of outlets throughout the pet business which have tailored to implement excellent security measures for the reason that begin of the pandemic.
During the COVID-19 pandemic, Trusty Pet Supplies retained its well-earned buyer base by way of its loyalty card schemes and making certain the warehouse retailer was open as a lot as doable. With the floorspace being so enormous, Trusty Pet Supplies might implement strict safe-shopping distancing tips with out hindering footfall numbers, which means that eager consumers of Derbyshire and past might nonetheless get their pet necessities, and acquire experience from the educated employees.
Trusty Pet Supplies has been buying and selling since 1999, with their first retailer opening Mickleover in 2006. From the outset, the shop proved to be extraordinarily standard, with an excellent location and pleasant employees – many pet homeowners flocked from the native space to buy with proprietor Hannah Edmondson and her household crew.
In 2017, Trusty Pets launched their on-line store, which went from energy to energy, gaining traction with a improbable trajectory, which was then accelerated additional by the pandemic. Currently, Trusty Pets function out of three massive warehouses, with one warehouse being transformed in 2021 into Trusty Superstore, an enormous 7500 sq. foot of floorspace, creating the most important uncooked meals store within the Midlands, with over 35 freezers in complete.
Hannah Edmondson, Owner and Director of Trusty Pet Supplies mentioned: “We are a three-generation household run enterprise, and our customer support is nicely recognised in our outlets and on-line. We have additionally been nominated for Pet Retailer of the Year quite a few instances in the previous couple of years and have additionally gained improbable awards resembling ‘Best Pet Shop in Derbyshire’.
“It is extremely humbling to now be awarded Retailer of the Month by such a well-renowned firm like Natures Menu. We inventory their full vary in our retailer and on-line, and we often promote their merchandise in nice portions, so now we have constructed a very nice relationship with the commerce crew. We can’t wait to see what additional heights our partnership can deliver this 12 months.”
James Langan, Managing Director at Natures Menu, mentioned: “We are happy to recognise Trusty Pet Supplies with our Retailer of the Month award. Hannah and the crew have taken their enterprise from a small native retailer to a nationwide chief of their 23 years of buying and selling, displaying unimaginable adaptability and perseverance. As one of many largest retailers flying the flag for uncooked feeding, our commerce crew have constructed a particular relationship with Trusty Pet Supplies, and lengthy might that proceed as they develop additional. We look ahead to working with unbiased retailers all through 2022 and celebrating their efforts on the journey again to ‘regular’.”
Natures Menu specialises in uncooked and pure pet meals made with totally traceable high quality meats and fish, blended greens, fruits and wholesome carbohydrates – and makes use of British suppliers and moral product sources wherever doable.
For extra details about Natures Menu, go to https://www.naturesmenu.co.uk
For extra details about Trusty Pet Supplies, go to https://trustypetsupplies.co.uk/
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